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A guide to Princess Cruises’ loyalty programme, Captain’s Circle

Everything you need to know about Captain’s Circle, Princess Cruises’ rewards programme

Published on 02 Oct 2024


Did you know that you can be rewarded for your loyalty if you sail with the same cruise line time and time again?

Many of our cruise line partners offer reward programmes based on the number of nights sailed, like Princess Cruises, which has Captain’s Circle. 

In this guide, we’ll explain how Captain’s Circle works, provide details on the four different tiers and answer some frequently asked questions. 

Introducing Captain’s Circle

How Captain’s Circle Works

Dubbed the Best Loyalty Program at Sea by Princess Cruises, Captain’s Circle is a free-to-join rewards programme. You’ll automatically become a Gold member after your first cruise, and you’ll enjoy a range of benefits on your cruises thereafter. 

As the number of times you sail with Princess Cruises increases, so does your tier status. Each time you complete a cruise that takes you to the next tier, you’ll enjoy a new level of benefits on your next cruise. 

Captain’s Circle Tiers

Captain’s Circle has four tiers. From launch savings to spa discounts and priority disembarkation to members-only onboard events, the more you sail with Princess Cruises, the more benefits you’ll receive. 

The four tiers at a glance: 

  • Gold: 1 cruise  
  • Ruby: 3 cruises or 30 cruise days
  • Platinum: 5 cruises or 50 cruise days
  • Elite: 15 cruises or 150 cruise days 

Gold

You have completed your first cruise. 

Gold tier benefits:
  • Captain’s Circle launch savings
  • Early access to new itineraries
  • Preferential pricing offers 
  • Members-only onboard events 
  • Access to a Circle Host on board
  • Access to the Circle Center online
  • A Circle Savings account

Ruby

You have completed three cruises or 30 cruise days. 

Ruby tier benefits:
  • Captain’s Circle launch savings
  • Early access to new itineraries
  • Preferential pricing offers 
  • Members-only onboard events 
  • Access to a Circle Host on board
  • Access to the Circle Center online
  • A Circle Savings account
  • Exclusive shoreside access to the Captain’s Circle Help Desk phone line
  • Upgrade to the Princess Platinum Vacation Protection, which includes 100% cancellation benefit, double accident and sickness benefits and expanded medical expenses and evacuation coverage 

Platinum

You have completed five cruises or 50 cruise days.

Platinum tier benefits:
  • Captain’s Circle launch savings
  • Early access to new itineraries
  • Preferential pricing offers 
  • Members-only onboard events 
  • Access to a Circle Host on board
  • Access to the Circle Center online
  • A Circle Savings account
  • Exclusive shoreside access to the Captain’s Circle Help Desk phone line
  • Upgrade to the Princess Platinum Vacation Protection, which includes 100% cancellation benefit, double accident and sickness benefits and expanded medical expenses and evacuation coverage 
  • 50% off the MedallionNet® package
  • Early access to dining reservations 
  • 10% off Lotus Spa® treatments
  • 10% discount in the Photo Gallery
  • Access to the Platinum and Elite Lounge 

Elite

You have completed 15 cruises or 150 cruise days. 

Elite tier benefits:
  • Captain’s Circle launch savings
  • Early access to new itineraries
  • Preferential pricing offers 
  • Members-only onboard events 
  • Access to a Circle Host on board
  • Access to the Circle Center online
  • A Circle Savings account
  • Exclusive shoreside access to the Captain’s Circle Help Desk phone line
  • Upgrade to the Princess Platinum Vacation Protection, which includes 100% cancellation benefit, double accident and sickness benefits and expanded medical expenses and evacuation coverage 
  • 50% off the MedallionNet® package
  • Early access to dining reservations 
  • 10% off Lotus Spa® treatments
  • 10% discount in the Photo Gallery
  • Access to the Platinum and Elite Lounge 
  • 10% discount in The Shops of Princess 
  • 10% off shore excursions 
  • Priority ship-to-shore water shuttle embarkation 
  • Complimentary Grapevine Wine Tasting Event 
  • Complimentary mini-bar setup
  • Deluxe canapé selection on formal nights
  • Complimentary afternoon tea in your stateroom
  • Priority disembarkation
  • Complimentary laundry service and shoe polishing

Frequently Asked Questions about Captain’s Circle

How do I become a Captain’s Circle member? 

You’ll automatically become a Captain’s Circle member after completing your first cruise with Princess Cruises. 

Does Captain’s Circle membership apply to children? 

Yes! After their first cruise, children and teens will become Captain’s Circle members. And, the more they sail, the more benefits they’ll receive. 

How do I redeem my MedallionNet® discount? 

When you log on to the Wi-Fi onboard, it will recognise you as a Platinum or Elite member and display your discount. 

I still have questions: who can I contact? 

You can call Princess Cruises on 0344 3388 675. 

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