Please be advised some ports require a tender boat - please enquire at time of booking. The Ambassador Guarantee is available to guests that have not previously cruised with Ambassador Cruise Line, and are booking their first cruise aboard Ambience or Ambition. It is valid for new bookings only, made after 19th Jan 2024 for a duration of 4 nights or more. To take advantage of the Guarantee you must state your intention to leave the cruise, and the reason why, to the Hotel Director within 24 hours of your embarkation. Our onboard team will endeavour to resolve any issues within 24 hours from the time you notify them. If a solution cannot be agreed, Ambassador will cover the cost of transport to your point of embarkation at the next available port. The mode of repatriation will be at Ambassador’s discretion e.g. flights, rail, taxi plus one hotel night if needed. Ambassador is only responsible for the travel / hotel cost and nothing else, all other costs must be covered by you. Ambassador will refund the fare that you have paid for your cruise and pro-rated drinks package costs only. We will not refund any extra costs you have incurred on board of a personal nature i.e. drinks, gifts, shopping, laundry, spa, communications etc. We will not reimburse port parking or travel costs to the terminal or for items not purchased directly through Ambassador, such as overnight accommodation, travel insurance, visa’s or health certificates. Refunds will be made via the same channel that you used to book your cruise e.g. directly with Ambassador or via a travel agent. Refunds may take up to 14 working days to process. The Guarantee does not affect Ambassador’s standard booking conditions or pre-departure cancellation policy. Guarantee not available on Festive events, cruises under 4 nights or any cruise within our Caribbean Fly-Cruise Programme. Not applicable to employees of Ambassador and their friends and family, suppliers, journalists, or any prize winners or concession booking.
The offer: Book between 17th April 2025 until 8pm 22nd April 2025 Free Spa Voucher is valid for all new bookings on 2025/2026/2027 season sailings of 7 nights or more. Free Spa voucher is issued per cabin based on 2 sharing – Spa voucher per cabin will be issued based on the cabin category booked - £50 Inside, £100 Ocean View, £150 Balcony, £200 Suite. Solo bookings will receive 50% of the equivalent value based on cabin category booked. Spa voucher is only valid for treatments (subject to availability) and not products sold. The voucher has no cash value and no refund will be issued for vouchers not claimed or part used. There is a maximum of 5 Spa vouchers available per cruise code included in the promotion. Fares subject to availability and promotion may be withdrawn or changed without notice.Free Spa voucher is not valid on any festive/in port events, Multi-Generational cruises, charters, Fly cruises or any booking made outside of the promotional dates or cruises less than 7 nights.
Champagne Gift Box is one per booking, for Ocean View Staterooms & above on cruises of 7 nights & above, for Mainland UK addresses only.
View ROL Cruise Payment Methods HERE
