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Everything you need to know about your next adventure! If you cannot find what you are looking for please contact a member of our team on 08082394989


Future Cruise Credit (FCC)

What is Future Cruise Credit (FCC)?

Much like a voucher, Future Cruise Credit has a monetary amount associated with it and is provided in lieu of a refund. Future Crusie Credit can be used towards the fare of a future cruise, though it varies for each cruise line.

How do I get Future Cruise Credit (FCC)?

If your cruise has been cancelled, your cruise line may be offering you the value of your cruise towards a future departure. Simply call us on 0800 121 6191 to speak to a member of our team.

How do I find out the value of my Future Cruise Credit (FCC)?

You can phone us on 0800 121 6191 to find out the value of your Future Cruise Credit.

What can I use my Future Cruise Credit (FCC) towards?

Your Future Cruise Credit can be used towards a new cruise booking. Many cruise lines are offering enhanced Future Cruise Credits*, why not utilise it to upgrade your cabin, book a shore excursion, transfer it to family or friends or even put it towards another booking?

*Please note: This varies by the cruise line. Please call us on 0800 121 6191 to find out exactly what you can use your Future Cruise Credit for.

What if the value of my Future Cruise Credit (FCC) is more than the new cruise I’m booking?

You may be able to transfer your unspent credit to another cruise, however, this depends on the cruise line.

Please note: If you have booked an exclusive ROL Cruise package, the terms differ. The offer applies only to the cruise element of bookings where ROL Cruise is the tour operator.

What if I don’t know which voyage to use my Future Cruise Credit (FCC) on?

If you’re not sure which voyage to transfer to, take a look at our cruise deals page for inspiration.

I would like to make a new booking but have not received my Future Cruise Credit (FCC) yet. What do I do?

You can still make your next cruise booking, even if you haven’t received your Future Cruise Credit yet. For more information, simply call us on 0800 121 6191 or use our request a callback form and one of our advisors will be in touch.

How can I apply my Future Cruise Credit (FCC)?

Please call our Reservations Team on 0800 121 6191 to apply your Future Cruise Credit and secure a great cruise offer.

Is my Future Cruise Credit (FCC) transferable to family or friends?

Whether you can transfer your Future Cruise Credit to family or friends is depending on the cruise line.

Can I use my Future Cruise Credit (FCC) on an existing booking?

Whether you can use your Future Cruise Credit on an existing booking will differ depending on the cruise line. Simply give us a call on 0800 121 6191 to find out.

When does my Future Cruise Credit (FCC) expire?

Each cruise line will offer different expiration dates, so please be sure to check how much time you have left to utilise it. Please call us to find out the expiry date of your Future Cruise Credit.

Will I get a refund on any extras I’ve booked?

Refunds on extras are dependent on the cruise line you have booked with. If you have booked shore excursions directly with the cruise line, they may refund you. Some cruise lines refund port taxes too. To find out more, please give us a call.

Do I rebook my cruise directly with the cruise line when using a Future Cruise Credit (FCC)?

You can rebook your cruise with ROL Cruise. We will ensure your Future Cruise Credit is applied to your booking.

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