Payments

Your final balance due date is shown on your ROL Cruise booking confirmation paperwork. We will need to collect your final payment in advance of your travel date to allow us time to process and forward this to our cruise line partners and other holiday suppliers as agreed at the time of booking. These timescales allow us to receive, and process, your payment in accordance with our agreement with your cruise line and other suppliers.

Cheques should be made payable to:

ROL Cruise,

Lexden House,

London Road,

Lexden,

Colchester,

Essex,

CO3 4DB

Please ensure your holiday reference number (which begins with QB) is written on the reverse. To ensure funds have cleared, we will need to receive your cheque 5 working days before your balance due date.

Yes. You can spread the cost of your holiday using our flexible payment plans. Please call us on 0800 121 6192 or email us at Payments@ROLCruise.co.uk to arrange a payment plan.

In accordance with UK law, you will not be charged for paying by credit card.

Please contact us at 0800 121 6192 or email Payments@ROLCruise.co.uk to speak to a member of our Finance Team.

No. Unfortunately, we do not accept American Express on full-balance payments.

Yes, you can pay your balance online. Simply log into My ROL and follow the below steps:

1. Log into My ROL. If you have not yet registered for an account, you can do so here. We kindly ask that your details match those supplied at the time of booking.
2. Click on Bookings.
3. Click on Manage Booking on the cruise you would to pay.
4. On the right-hand side, you’ll see a balance summary. Please enter the amount you wish to pay and select Pay.
5. Continue following the payment instructions.